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Ras Al Khaimah Zipline (RAK Zipline)
Privacy Policy

Effective Date: 01/Jan/2025
Last Updated: 20/June/2025

At rakzipline.com, the partner website for Jebel Jais Zipline Tickets and Bookings, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect information that helps us provide you with the best experience when purchasing Jebel Jais Zipline tickets or making an online booking. This includes:

  • Personal Information: Name, email address, contact number, and payment details.
  • Booking Details: Tour dates, number of participants, preferences, and special requests.
  • Device & Browsing Information: IP address, browser type, operating system, and referring website.

2. How We Use Your Information

Your information is used strictly for the following purposes:

  • To process and confirm your zipline booking
  • To communicate updates related to your tour
  • To improve our website performance and customer experience
  • To comply with legal obligations and prevent fraud

We never sell or rent your data to third parties.

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Track user behaviour for analytics and remarketing
  • Improve our content and SEO visibility for keywords such as Jebel Jais Zipline Tickets and Zipline Booking

You can manage your cookie preferences through your browser settings.

4. Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Complain to your local data protection authority

To exercise these rights, please contact info@rakzipline.com.

5. Data Retention

We retain your data only as long as necessary to fulfil the purpose of your Jebel Jais Zipline booking, comply with legal obligations, or for analytics (non-identifiable data only).

6. Third-Party Services

We may use trusted third-party services (e.g., payment gateways or booking platforms) to manage zipline ticket transactions securely. These partners adhere to strict privacy standards.

7. Data Security

We implement industry-standard security measures such as SSL encryption, firewalls, and secure payment processing to protect your personal information.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in regulations, technology, or business practices. The latest version will always be available on rakzipline.com.

9. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact:

Extreme Tourism LLC
📧 Email: info@rakzipline.com
📞 Phone: +971 50 243 3703
📍 Address: Khalidiya Tower - Mezzanine Floor, Room No. 32 - Al Khalidiyah - Abu Dhabi, United Arab Emirates